How your information is used

Who I am

Nia Hawkins, trading as The Support Office Co., is the controller of the personal data described in this notice. Contact: supportofficeco@gmail.com.

What I collect and why

If you email me, I collect your name, email address and anything you include in your message. I use this to reply to your enquiry and, if we work together, to provide and invoice for services. The lawful basis is taking steps at your request before entering into a contract, and performing that contract. I may also keep business records to meet legal and tax obligations.

Website data

This website does not use cookies or analytics tracking. The site is hosted by Netlify and uses Google Fonts, so those providers may process technical data such as your IP address to deliver the website to your device.

How long I keep it

Enquiries that do not lead to work are deleted within 12 months. Client records are kept for as long as needed for the work and for up to 6 years afterwards for legal and tax purposes.

Sharing

I do not sell your data. It is only shared with service providers I use to run the business, such as email and hosting providers, or where required by law.

Your rights

You can ask to access, correct or delete your personal data, or object to how it is used, by emailing supportofficeco@gmail.com. You can also complain to the Information Commissioner's Office at ico.org.uk.